FAQ's

Question 1

What's the turnaround time in London?

Accepted Answer

Our turnaround time for laundry is 24 hours and 3-5 business days for dry cleaning. We also offer same day laundry service at a little extra cost of $9.99.

Question 2

How does the pricing work in London?

Accepted Answer

Our pricing is simple, the wash and fold fee is $2.25/lbs and we charge $12.99 for pickup and delivery which we will waive off when the laundry weight is over 28 lbs. And you may choose washing preferences by number of bags 1/bag. Household and Dry cleaning prices are per item please check the list on our pricing page and use the laundry weight estimator for an estimated cost on the service.

Question 3

Can I schedule a same-day pickup in London?

Accepted Answer

Yes! WeDoLaundry offers same-day dry cleaning pickup and delivery in London, subject to availability. Simply place your order as early as possible, and our team will do our best to accommodate your request. For the best availability, we recommend scheduling your pickup online in advance.

Question 4

Are there any discounts for students, seniors or disabled individuals in London?

Accepted Answer

Yes, please email your proof (e.g. student ID) to support@wedolaundry.ca before making an order and we will send you the coupon code for your discount right away.

Question 5

Do you serve both residential and commercial customers in London?

Accepted Answer

Yes! We provide laundry pickup and delivery services for both residential and commercial customers in London. Whether it's household laundry, Airbnb linens, salon towels, restaurant linens, or other business laundry needs, we offer convenient and reliable service tailored to your schedule.

Question 6

What is the WeDo-Club?

Accepted Answer

WeDo-Club is premium membership for $9.99 to have a convenient and recurring laundry pickup and delivery service where members gets lots of discounts and WeDoLaundry swags. You can choose to have your laundry picked up once a week or once every two weeks (biweekly)—no need to book each time...

Question 7

How does WeDoLaundry support sustainability in London?

Accepted Answer

WeDoLaundry is committed to reducing environmental impact by optimizing pickup and delivery routes, using energy-efficient cleaning processes, and minimizing waste wherever possible. Our goal is to provide a convenient laundry service while helping support a cleaner, more sustainable London community.

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